Where is Taste of Christmas held?
ExCeL, London. For details on how to get these click here.
What are the different ticket types?
The ticket page here shows a comparison between the different ticket types. To see all ticket types and costs, click here.
I had a problem with my tickets being delivered for Taste of Christmas, who do I speak to?
Please call our ticketing hotline and they will be able deal with your enquiry there.
How do I buy tickets?
Tickets may be purchased in advance online or by calling the ticket hotline. Some Tickets may also be available for purchase on the door. To find out more about Ticket types and prices, click here
How do I get there?
ExCeL London is easily accessible by DLR via the London underground stations. To Find out more, click here
What are Crowns?
Crowns are the official dining currency of Taste of Christmas. £1 = 2 Crowns. To find out more about where to purchase Crowns and how to use them at the show, click here.
Does everyone accept Crowns?
Crowns are used to buy food and drinks from all restaurants and bars. Please note all exhibitors and small producers accept cash.
Can I use Pound Sterling (£) throughout the site?
You can only use £s at exhibitor stands. Restaurants and bars only accept Crowns.
Will I be able to exchange any spare Crowns at the end of the event?
Crowns are non-refundable, so make sure you spend every last one!
Will the event be affected by unfortunate weather circumstances?
Unless advised by the local authority, the event will go ahead despite any weather circumstances. So sun, snow, rain or shine, Taste will thrive no matter what! For the latest weather information, click here.
Where can I see when the chefs are performing in the Taste Theatre?
The chef timetables are available to view online. For the latest information on chefs appearing at Taste, click here.
How many Crowns would you recommend buying per person?
We’d advise you begin with approximately 30 Crowns, this allows you to take advantage of the restaurants and bars on offer. There is a Crown Banks on site, as well as Crown sellers roaming the site, so there is always the opportunity to purchase more.
How much are each of the dishes at the restaurants?
The average dish at Taste of Christmas is 8-10 Crowns (£4-5).
Who are the organisers of Taste of Christmas?
Taste of Christmas is run by Taste Festivals; a progressive, entrepreneurial company not afraid of doing things a bit differently. We’re completely committed to achieving excellence but having fun at the same time. For more information, visit our website here.
Can I exhibit at Taste of Christmas?
For information about exhibiting at the event, view our exhibiting pages here.
How do I find the most up to date information on Taste of Christmas?
Sign up to our newsletter here to be first to hear about latest news and offers to Taste of Christmas. You can also follow us on Twitter, Facebook, and Instagram (search tasteofxmas).
What is the Festive Feasting Ticket?
At Taste of Christmas 2012, we introduced a new sit down dining offering with the Festive Feasting Ticket: visitors could enjoy a welcome glass of mulled wine plus an exclusive 2-course sit down dining extravaganza with wine, all served by Jamie Oliver’s Fabulous Feasts. Find out more here
What is the High Tea Ticket?
New for 2012, we offered a Taste experience fit for royalty! Our Morning and Afternoon Tea sessions featured an indulgent menu of tasty treats, a selection of lovely sweet things, and top teas and coffees, all served by Jamie Oliver’s Fabulous Feasts. Find out more here
How do I sign up to the newsletter?
To sign up, click here.
What other Taste events are there?
There are currently 14 Taste Festivals worldwide. For more information, click here.
I have a press enquiry, who do I contact?
House PR will answer any press enquiries. For more information, click here.
Do children under 6 require a ticket to attend?
No, but proof of identification may be required.
Are there any age limits?
No! Everyone and anyone is welcome.
Are there car-parking facilities on site?
ExCeL facilitates parking available for 3,700 cars. For more information on how to get there, click here.
Can I bring my own food and/or drink?
No food or drink will be permitted into the site premises.
Are pets allowed?
Only guide dogs will be permitted on site. No pets allowed.
Will there be water points on site?
There will be water points available throughout the show
Are there storage facilities on site?
There will be a cloakroom upon entry at the ‘Shop and Drop’ stand. It is £1 per item, with proceeds going to charity.
Can I leave the festival site and come back in?
Yes. You will need to ask for a stamp out on exit.
Is smoking permitted on site?
No smoking will be allowed at the show. You will need to venture outside ExCeL to use the designated smoking bays.
My ticket hasn’t arrived yet – who do I contact?
If your ticket still hasn’t arrived 7 days prior to the event, please contact our ticket hotline. Tickets are also able to be reprinted at the enquiries desk at the Box Office, located at the entrance of the show.
Is the site wheelchair friendly?
Yes, and there are also wheelchairs available for hire. For more information, click here.
Will there be ATM facilities on site?
Yes, ATM machines are located in the ExCeL foyer. Although all Crown banks and roaming crown sellers also take card.
If you have a query which has not yet been answered, please contact a member of the Taste team here.